Get your professional implementation service

Meet Easy Project’s implementation team

About

The purpose of the Easy Project implementation service is to adapt the software to clients' projects and processes and deliver maximum value. Our consultants are familiar with the most frequently used PM methodologies, especially PMI, IPMA and PRINCE2. Each consultant has extensive experience from dozens (even hundreds) of implementations across different industries and company sizes. We always appoint a consultant with relevant experience for your industry who has addressed similar challenges and speaks your preferred languages.

Why professional implementation by Easy Project?

It is a known fact that the success of new software deployment in an organization is quantified by adoption by people and their daily work than just a set of features and functions. At the same time, well-driven business implementation bring to customers:

• A shorter time to full deployment and full operations readiness

• Education about best PM practices from our consultants and adopting those into your teams and processes

• Faster and happier adoption of software by users and teams through proper implementation of productivity tools.

• Meeting the project plan (time and budget)

• Training your staff to help you adopt your system for ongoing changes in your business life.

For on-site implementation and local services we can find a suitable partner for you. Just contact us.

Pre-defined packages

Pre-defined packages serve clients which expect to configure the system mostly by their own resources but want to be sure about the success of the project and getting all the power of Easy Project.

1. Professional Implementation (10 hours)

General: Package for users who want to receive the Easy Project adjusted by professionals

• Scope: the essential setting of Easy Project so you can start to work immediately!
• Includes:
  • 10 hours consultations
  • Permissions divided into three roles
  • Set the users
  • Up to two trackers by type of tasks
  • Set the statuses of tasks and workflow
  • Several basic custom fields
  • Default filters adjusted to your needs
  • Three users dashboards

2. Professional Implementation (30 hours)

General: Package for users who want to increase effectivity their projects and users by optimal setting of Easy Project

• Scope: a complete setting of Easy Project to support your internal processes and to make your business smoothly flow!
• Includes:
  • 30 hours consultations
  • Permissions
  • Users
  • Roles
  • Trackers
  • Set the statuses of tasks and workflow
  • Custom fields according to your needs
  • Default filters adjusted to your needs
  • Filters necessary for your reporting
  • Users dashboards
  • Project dashboards
  • KPI dashboards

3. Professional Implementation (50 hours)

General: Package for exacting users who want to get the best customisation

• Scope: Complete setting of Easy Project according to all needs of your departments and divisions
• Includes:
  • 50 hours consultations
  • Permissions
  • Users
  • Roles
  • Trackers
  • Set the statuses of tasks and workflow
  • Project structure according to product, departments or divisions
  • All necessary custom fields
  • Default filters adjusted to your needs
  • Filters necessary for your reporting
  • Users dashboards
  • Project dashboards
  • KPI dashboards
  • Departments/divisions dashboards

4. Resource Management Implementation (5 hours)

General: Setting up Resource Planning and Resource Dashboard

• Scope: Resource Management configuration and best practices
• Includes:
  • E-learning about Resource Management and Attendance Management configuration
  • 5 hours consultations: Entry consultations - analyses and recommendation; important dependencies, setting-up Resource Management settings, configuring filters (max. 5); configuring Resource dashboard (focused on modules explanation)

5. Help Desk Implementation (20 hours)

General: Setting up Help-Desk

• Scope: Help-Desk implementation (basic PM as pre-requisite)
• Includes:
  • E-learning about Help-Desk and Alerts, Easy Buttons
  • 20 hours consultations: Analyses. Configuration, Training, Productivity - Setting-up Home Page for HD operator and HD Manager, Setting-up general HD dashboard, setting up Easy Buttons, Filters (max. 5)

6. CRM Implementation (20 hours)

General: Setting up CRM

• Scope: CRM implementation (basic PM as pre-requisite)
• Includes:
  • E-learning about CRM, Contacts
  • 20 hours consultations: Analyses. Configuration, Training, Productivity - Setting up general CRM dashboard, setting-up homepage for Account Managers and Sales Director, Filters (max. 5)

9. Custom Scope Implementation

If you need a custom offer, leave us your contact and our sales staff will get back to you shortly.

Request Custom Offer

General conditions

"- All meetings are delivered through a virtual meeting solution. All participants shall attend individually and be equipped with a headset."

"- All packages of services have a dedicated and fixed number of hours. Easy Project consultants can provide a spent time report on request."

"- If not stated explicitly otherwise, implementation is delivered in English; all documents and written documentation will be delivered in English."

1.1. New application versions

We develop and improve the application continuously. New versions are released in the following cycles:

• A new version is released every three months
• The development of a new version is frozen one month before its release so that it can be tested
• Bug fixes are released every 14 days

Your suggestions related to the application development will be implemented in cases where they are beneficial to the majority of our clients and in compliance with our product development strategy. Our goal is to make project management easier.

1.2. Collaboration process

We appreciate open communication. We are entering a mutual process of implementing new software in your company. We believe it is beneficial to both sides if we share important information openly and in time.

The communication may be carried out by email, online meetings, phone calls and personal meetings. For successful completion of the implementation process, mutual communication on operational level is needed. For this reason, each party should react quickly when contacted by the counterparts. We are usually able to react within two working days.

During the implementation the consultant will collaborate with our other internal departments. Resolutions of issues which are not directly related to the implementation will be delivered to you by our support team. If there is a need for an intervention on the client’s server or another server-related consultation the communication will be passed to our server support specialists. If you are not fully satisfied with the work of our support departments during the implementation, please advise your consultant. Your feedback is important to us.

1.3. Prepaid hours and reporting of the spent time

The information on the number of prepaid hours can be found in the introductory table of this protocol. The implementation is usually carried out remotely. If you preferred personal meetings it is possible to arrange them in the Easy Software offices. Should you prefer to arrange meetings at your premises, it is possible to cover the travel expenses from a portions of the prepaid budget (the implementation hours bought) or to pay the travel expenses on the top of the implementation budget. The travel expense rate is 14 CZK/Km. Time of the consultant spent on the journey is already included in this rate.

The spent time reports are typically sent to the client when approximately half of the implementation hours from the prepaid budget is spent and then when the last five hours are left. A consultant provides, separately from the time report, a proposal on how to spend the remaining hours.

The implementation consists of the following phases. The sum of the time spent on each phase is equal to the total prepaid budget of hours.

• Initial analysis (usually 1-2 hours)
• Initial online meeting (usually 0.5- 1 hour)
• Configuration of the application (the work effort depends on the complexity of the requirements on the settings)
• Training (min 2 – 4 hours)
• Additional requirements on the configuration
• Support during the implementation and testing during implementation (emails, phone calls)

Specifically, the following activities are covered by the hours from the prepaid budget:

• Time of the consultant spent working on your implementation, configuring your application
• Analysis of your requirements
• Internal consultations of your requirements
• Required consultations
• Drawing different scenarios of how to implement your requirements
• Preparation and updates of the implementation protocol
• Implementation related meetings and phone calls
• Training
• Email communication with the consultant
• Organization, planning and scheduling the meetings
• Coordinating internal departments if their involvement is needed (Support, server specialist)
• Time of the consultant spent on the journey (unless it is paid separately, see the first paragraph)
• Management of the implementation project
• If certain system behaviour is reported as a bug but is eventually proven to be correct the time of the consultant spent dealing this request is also covered from the budget
• Work of server specialists on your server
• Work of server specialists dealing with your requests

The following activities are not covered by the prepaid budget and hence not paid by the client:

• Work of the support team
• Fixing possible bugs

1.4. Increase of the prepaid budget

It is possible to increase the budget of prepaid hours only after your confirmation. The hourly rate is 69 EUR without VAT. An increase to the prepaid budget is usually necessary because of the following reasons:

• It turns out, after the introductory analysis, that the original estimate of implementation hours was too low. The consultant will provide you with an updated estimate of activities to be done do compete the implementation. This plan will also show which activities in particular need more attention (hours) than originally estimated
• If you wish to be informed about spent time more often than in paragraph above.
• It is not possible to implement your requirements in the standard application interface thus a custom development is needed.
• The support on your server was not taken into consideration for the implementation hours estimate but is nevertheless is required.
• Additional training is required (which was not accounted for the original estimate)
• It becomes evident during the implementation process that the number of prepaid hours is not enough to satisfy all your requirements.