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Machine translation
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HelpDesk Operator Dashboard

With the Help Desk Operator Dashboard, you can navigate between tickets and, keep track of your performance, and the incorporated Kanban will allow you to check your requests to the development team for feature development and bug fixing.

Key Features:

  • Lists of new and critical tickets
  • List of tickets that require your attention for review
  • Action button for quick re-assignment of tickets to yourself
  • Gauge for your personal KPI performance 
  • Kanban board tab for tracking feature development and bug fixing

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